Resume
Summary
Focused experience in FinTech account management, operations, and marketing, accompanied by a background in high-level, high-volume sales. Excellent written and spoken communication abilities, with a specific talent for public speaking and presenting complicated information to large groups. Other top skills include strategic planning, project leadership, branding, product marketing, and copywriting.
Education
B.S., Business Administration, Dean’s List Spring 2020 Fundamentals of Digital Marketing, Wharton School, University of Pennsylvania
2020 Bob Jones UniversityDean’s List Spring 2020
Community Involvement
Secretary, Critic, Vice President
2017 – 2020 Alpha Omega Delta Literary Society Elected OfficerVolunteer Counselor
2017 Camp JoyVolunteer
2015 Hearts and HandsExperience
Earnnest, Success Activation Specialist
March 2022 – November 2022Account management and product marketing; increased outputs across multiple teams while streamlining internal processes by informing sales, client success, and client care teams on decisions regarding onboarding, activation, and training through the design of new tools, resources, and processes; guided all customer-facing teams on general marketing decisions, key marketing initiatives for existing clients, and activation resources; maintained ownership of over 200 accounts.
Earnnest, Client Success Specialist
September 2020 – March 2022Managed over 200 accounts; acted as an account manager, salesman, revenue generator, customer service representative, teacher, and onboarding specialist; participated in every aspect of the client journey, using customer service skills to generate revenue for the organization; assisted the marketing department with copywriting and contributing to the brand’s overall marketing strategy; routinely generated ideas for new products and services to help create new streams of revenue for the company.
Fierce Strategy + Creative, Freelance Copywriting and Marketing Strategist
2015 – PresentContributes campaign suggestions, content ideas, and strategic insights during client planning sessions; composes copy for both U.S. and Canadian client campaigns; presents strategy and marketing ideas for live client projects. Freelance strategy + copywriting clients | PaceMate™, Tyger Tyger Strategy + Creative, Kingswell Financial, GoodTwice, Hillpointe, Tuthill, UniComm Media Group, Brightstep™, and Oklahoma State University Institute of Technology.
Direct-to-Consumer Sales | LGCY Power, Energy Consultant
2020Participated in daily high-level sales training from industry leaders in the Las Vegas, Nevada, energy sector—building critical interpersonal capabilities; fine-tuned customer relationship management skills with a focus on high adaptability in direct sales contexts.
Dynamic Ventures, Copywriting Intern
2018 – 2019Worked on multi-level marketing and creative projects for active clients; developed specific seasonal campaigns for holidays and promotional periods; worked with a variety of media, including print, digital, and radio; developed strong capability for writing to multi-cultural audiences.
Hammack Law Firm, Intern
2017 – 2018Direct client interaction and client relations; daily information processing, sifting through vast amounts of data to retain and repurpose relevant research; using creative problemsolving in tandem with strict ethics to benefit clients’ best needs.
Tramici Italian Restaurant
2015 – 2016, Summers 2017 + 2018Daily interaction with a variety of customers; used creative problem-solving and time management to ensure maximum efficiency.
Joseph David Advertising, Intern
2014Contributed regular, extensive written content for active client projects; developed copy for Times Square ad; brainstormed with creative teams for marketing and copywriting projects.