Earnnest, Success Activation Specialist
March 2022 – November 2022
Account management and product marketing; increased outputs across multiple teams while streamlining internal processes by informing sales, client success, and client care teams on decisions regarding onboarding, activation, and training through the design of new tools, resources, and processes; guided all customer-facing teams on general marketing decisions, key marketing initiatives for existing clients, and activation resources; maintained ownership of over 200 accounts.
Earnnest, Client Success Specialist
September 2020 – March 2022
Managed over 200 accounts; acted as an account manager, salesman, revenue generator, customer service representative, teacher, and onboarding specialist; participated in every aspect of the client journey, using customer service skills to generate revenue for the organization; assisted the marketing department with copywriting and contributing to the brand’s overall marketing strategy; routinely generated ideas for new products and services to help create new streams of revenue for the company.
Fierce Strategy + Creative, Freelance Copywriting and Marketing Strategist
2015 – Present
Contributes campaign suggestions, content ideas, and strategic insights during client planning sessions; composes copy for both U.S. and Canadian client campaigns; presents strategy and marketing ideas for live client projects.
Freelance strategy + copywriting clients | PaceMate™, Tyger Tyger Strategy + Creative, Kingswell Financial, GoodTwice, Hillpointe, Tuthill, UniComm Media Group, Brightstep™, and Oklahoma State University Institute of Technology.
Direct-to-Consumer Sales | LGCY Power, Energy Consultant
2020
Participated in daily high-level sales training from industry leaders in the Las Vegas, Nevada, energy sector—building critical interpersonal capabilities; fine-tuned customer relationship management skills with a focus on high adaptability in direct sales contexts.
Dynamic Ventures, Copywriting Intern
2018 – 2019
Worked on multi-level marketing and creative projects for active clients; developed specific seasonal campaigns for holidays and promotional periods; worked with a variety of media, including print, digital, and radio; developed strong capability for writing to multi-cultural audiences.
Hammack Law Firm, Intern
2017 – 2018
Direct client interaction and client relations; daily information processing, sifting through vast amounts of data to retain and repurpose relevant research; using creative problemsolving in tandem with strict ethics to benefit clients’ best needs.
Tramici Italian Restaurant
2015 – 2016, Summers 2017 + 2018
Daily interaction with a variety of customers; used creative problem-solving and time management to ensure maximum efficiency.
Joseph David Advertising, Intern
2014
Contributed regular, extensive written content for active client projects; developed copy for Times Square ad; brainstormed with creative teams for marketing and copywriting projects.
